Complaints & Compliments
We welcome all compliments and take all complaints seriously.
Your feedback helps us continually improve our service and patient care. If you’ve had a positive experience, we’d love to hear from you.
If you are unhappy with any aspect of your care, please let us know so we can resolve the issue promptly and fairly. You can submit a compliment or a complaint using the form below.
For concerns about registered health practitioners
AHPRA – Australian Health Practitioner Regulation Agency
Website: www.ahpra.gov.au
Phone: 1300 419 495
ACT Human Rights Commission – Health Services Commissioner
Website: www.hrc.act.gov.au
Phone: (02) 6205 2222
Submit Compliments or a Complaint
Book your consultation
You have the option of choosing an initial orthodontic consultation (payable), a free video consultation or free Invisalign® assessment. There’s no obligation to go ahead with treatment, whatever option you choose. Please fill out the below form and choose your preferred consultation type.
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